Terms & Conditions

By booking and taking part in a The Faithful Hound Photography session you agree to the following photoshoot Terms and Conditions:


If inclement weather or other adverse conditions prevent the photoshoot from taking place, another date will be arranged.


Methods of Payment: Payment can be made by cash or BACS. Gift vouchers must be paid for at the time of purchase. Photoshoots need to be paid prior to the shoot.


Pricing: The prices listed are in (GBP) Pound Sterling and include taxes. All prices are correct at time of publishing. They can be found via this link.


I reserve the right to use one or a selection of images from your shoot in any and all forms of media, for the purpose of self-promotion (Facebook, blogging etc), publicity, publishing, resale as prints or other media for commercial use, or in photographic contests or gallery shows. Any image
containing a person will not be offered and will need written consent from that individual before being used.


Waiver of liability: client expressly releases the photographer, her employees and agents from all claims, damages, and liabilities that may result from accidents or incidents that occur during the photo session. This waiver of liability includes waiver of any claim that may be a result of negligence. 


I retain copyright for all images taken on any photoshoot, except for pre-agreed commercial shoots. Images are sold on a personal use license, this includes those digitally. The digital images that are included with gift vouchers will be offered at a lower resolution suitable for social media and will include a watermark. You are able to make gifts and prints at home, however it is not permitted to sell them, edit them or enter them in to any competitions as your own. Permission may be granted to enter them into such competitions where they do not need to be your own work.


Uploading to Facebook: Where possible you must include the small watermark. If you cannot include the watermark (i.e. want to crop the photograph for a cover photograph or profile photograph) please include in a comment a simple copyright notice - stating that I am the photographer. So for example - Image Copyright - The Faithful Hound Photography. It is against my terms and conditions that you upload any high resolution file to the internet. It has become increasingly easy for people to steal images (especially via social media).


NOTICE OF COPYRIGHT: all copyright of images taken on any photoshoot remains with The Faithful Hound Photography.


Refunds: Photoshoots are non-refundable. In the unlikely event of a complaint being made, a full review of the photoshoot will take place.


Gift Vouchers: Gift vouchers are non-refundable. They are valid for 12 months from purchase. It is the clients responsibility to book a date within that 12 month period, taking into account the possibility of rescheduling due to weather. Rescheduling or lack of an available date is not grounds for a refund. In the unlikely event that I, The Photographer must reschedule, I will email further dates (even if outside of the 12 month valid period) to ensure the photoshoot is completed. The client is wholly responsible for booking dates and correspondence with the photographer. Please
note that during busy periods it may take several days to respond to enquiries. The voucher can be transferred should anything happen to the dog(s) it has been bought for. The voucher can only be used once and cannot be exchanged for cash. Only the original voucher is accepted. Vouchers cannot be used in conjunction with any other vouchers or offers.

The Photographer reserves the right to amend these Terms and Conditions without prior notice.

Privacy Policy

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at: thefaithfulhound@outlook.com.

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thefaithfulhound@outlook.com